Welcome to

Delectable Systems

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About Us

Professional business systems at affordable rates.

Welcome to Delectable Systems

We specialize in custom business system development with high end features and minimal touch (automation) processes. Some of these systems include:

  • Custom Customer Relationship Manager (CRM) systems.
  • Point of Sale (POS) systems.
  • Billing systems.
  • Accounting and invoicing systems.
  • Website development.

Other services include:

  • System integrations.
  • Custom API development.
  • Business process development.

Services

More information on some of the services that we provide.

Consultation and business process development

We provide consice business process development customized to your unique requirements.

Full turnkey business system solutions

We may provide full end to end business eco systems that both satisfies your clientelle and serve your unique business requirements.

Design and development

We design and develop unique business systems based on your own individual needs, from front end websites to back end coprorate systems.

Secure business systems

We provide secure systems and offer aditional security solutions that allow you to comply with POPIA and other.

Some of our in-a-box solutions

We have developed and supplied hybrid systems to the some business sectors that are considered white box solutions to specific industries. Some of these include:

  • Fibre Network Operator in-a-box

    The FNO-IN-A-BOX solution provides a full end to end automated system for Fibre Network Operators. This includes several features such as SDP, ISP Portal, Digital Contracts, Installation Scheduling, Contractors Portal, Task Management, Radius, Billing and Invoicing, Auto Provisioning and more!

  • ISP-IN-A-BOX as the name declares, offers a fully customized and automated solution to Internet Service Providers. The system includes features such as SDP, Digital Contracts, Billing, Radius and Invoicing, easy Service Activations, Migrations and Cancellations plus Automated Customer Communications and Ticketing to name a just a few.

  • The POS-IN-A-BOX system caters for the retail sector with a easy-to-use frontline inteface and poweful back end software solution that offers integrated banking and payment solutions as well as a mobile payment gateway for curb side and exhibition sales.

  • The CONTRACTOR-IN-A-BOX system has been developed to assist contractors to easily set up and manage projects (such as civil and installations) whilst the mobile friendly technician's portal allows the contractor to manage tasks and stock and get real time updates on project statuses by also enabling the technician to update tasks on-the-go and in real time.


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The MODULAR Solution

We at Delectable Systems have developed a future proof framework that is modular and can be adapted for almost any industry. Some of these modules include:

Service Delivery Portal (SDP)

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The solution entails the supply of searchable coverage maps that loads network provider layers and dynamically populates service providers and their related service offerings for end users to choose from.

Service Provider Portal

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The Service Provider Portal not only provides an easy to use interface to place an order but simple to understand solution to self manage their customers that includes order placement, service and product migrations, suspensions, cancellations as well as report and invoice management.

Digital contracts

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The ability to present end customers with immediate online contracts for signature making the process easier and reducing the time for customer service approvals.

Installation / delivery scheduling

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The custom or automated scheduling functionality provides a quick turnaround with schedule management.

Contractors portal

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The system extension into the easy to use contractors portal enables them to efficiently view work orders, manage your stock and assign work to their own technicians.

Technician portal

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The easy to use portal assists the contractors technicians to quickly view their tasks for completion including but not limited to trench work and reinstatement, device installation, stock allocation and service provisioning.

Task management

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The system provides a simple method of adjusting and managing tasks for both subcontractors and technicians with a service log of all task activities.

Auto provisioning

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We have integrated with vendors in the telecommunications sector to enable auto provisioning for layer 2 services, providing you with the ability to quickly and efficiently get services up and running on large scale. Provisioning happens at the click of a button! We have the ability to integrate with multiple vendors of your choice, subject to the related vendor’s available integration options.

Radius

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The system includes integration with a radius system with auto provisioning enabling you to provide and manage layer 3 services more efficiently with the zero to limited touch approach.

Billing and invoicing

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The billing module allows for a zero touch billing and invoicing solution. Auto calculating service fees, pro rata amounts and accounting ledgers. Both invoices and statements are sent automatically once a month to your end users.

Banking integration

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With the integration with major banking institutes we are able to update billing and invoicing records automatically when debit orders and manual payments occur.

Service and Product management

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These modules enables to you to efficiently manage product and service charges and offerings.

Stock and inventory management

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The system provides the facility to manage your stock and inventory whilst allowing you to keep track of all movements and essentially manages your asset register.

End user portal

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As an extension we offer a self service end user customer portal where they may order products and services, view and change subscribed services directly with a high degree of automation and minimal manual intervention. View invoices and make payments as well as log and manage support cases.

Leads management

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The leads management module is an efficient way of capturing and managing leads with the ability to convert those leads into later sales or sales from pre-orders.

Custom reports and dashboards

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You are able to create and manage custom reports with the simple, yet complex reports module. While you may not be able to create custom reporting dashboards we do provide this service on ad-hoc and as per your specific requirements.

Address database management

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The ability to properly track installation and customer addresses is extremely important for the successful management of both customers and assets. The address module provides exactly that.

Automated sales quotations

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The quotation module delivers a easy method of generating custom quotations or automated generation based on customer input, whilst automatically sending such quotations for online acceptance which in turn auto updates your sales docket statuses.

Project management

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Although the aim of our project management module is not to fully replace existing project management tools it can easy be converted to custom manage your projects from start to finish. The module is has been integrated with major tools such as Quickbase and Smartsheets to auto update certain processes for both a calculated and summarized view and further automating your system by automatically generating payment schedules, invoices and more.

KPI management

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Track and manage key performance indicators to ensure targets and milestones are met by your staff and contractors ensuring a thriving and successful business.

API

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The availability of API allows service providers and retailers the ability to integrate with the system in order to self manage their customers and orders.

Request a demo

Please complete the form below to request a demo and a reprentative will get back to you soonest.

Send a message

Complete the form below to send us a message.

Location:

1 Black Street,
Parkdene, Gauteng

Call:

+27 61 512 0438

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